Privacy notice.

1. Who is responsible for your information?

Sean Brady, trading as Head To Hand Design, is the controller responsible for the personal information described in this notice.

2. Information collected

Depending on how you interact with the business, this may include:

• your name, job title and organisation;
• your email address, telephone number and other contact details;
• information you provide about a project, product or business requirement;
• correspondence, proposals, contracts and payment records; and
• basic technical information recorded in website hosting security logs, such as an IP address, browser type and request time.

Please avoid sending sensitive personal information unless it is genuinely necessary for the project.

3. How and why information is used

Personal information may be used to:

• respond to enquiries and discuss potential work;
• prepare proposals and take steps before entering into a contract;
• provide contracted design and engineering services;
• manage client relationships, payments and business records;
• meet tax, accounting and other legal obligations; and
• protect the website, systems and business from misuse.

The legal bases relied upon are taking steps at your request before a contract, performing a contract, complying with legal obligations and legitimate interests in operating and protecting the business. Consent will be used where the law specifically requires it.

4. Sharing information

Information is not sold. It may be shared only where necessary with service providers supporting the business, such as email, secure cloud storage, accounting, professional advisers and website hosting. It may also be disclosed where required by law or needed to establish, exercise or defend legal claims.

Appropriate contractual and security measures will be used when suppliers process information on behalf of Head To Hand Design.

5. International transfers

Some technology providers may process information outside the United Kingdom. Where this happens, the transfer will use a legally recognised protection, such as UK adequacy regulations or approved contractual safeguards.

6. Retention

Enquiry information is kept only for as long as reasonably needed to respond and follow up. Information connected with completed client work, contracts, invoices and tax records may be kept for longer where required for legal, accounting, insurance or legitimate business purposes. Retention is reviewed periodically and information is securely deleted when no longer required.

7. Cookies and website analytics

This website does not currently use analytics, advertising technologies or non-essential cookies. The hosting provider may process limited technical logs for security and reliable delivery of the website. This notice will be updated before any non-essential tracking technology is introduced.

8. Your rights

Depending on the circumstances, you may have rights to access, correct, erase or restrict use of your information, object to certain processing, or receive information in a portable format. Where processing relies on consent, you may withdraw that consent.

To exercise a right, email seanbradycompanies@gmail.com. You may also complain to the Information Commissioner’s Office ↗.

9. Changes to this notice

This notice may be updated when the website, services or legal requirements change. The latest version will always appear on this page with its revision date.